Where to find the login cridentials MS365?

Question

We have a security Programm on our school computers which creates some kind of image of the computers drives to reset back to after restart. Its used so students cant delete certain files or install bad programms. The Problem is that we have MS365 installed on the computers and when setting them up it requested the login credentials which were given. After activating the security software there was no problem for like a month when the Programm wanted to have a confirmation for the cridentials, this worked until the restart of the machines which put them back to the image of 1 month ago (as usual). So now after starting the PC it always asks for the login. The question now is where those cridentials get stored so we can make an exception in the software and the login gets stored again.
Best regards Luca

Answer 1

Hi Luca Koch,

Thanks for reaching out to Microsoft Q&A.

I recommend you follow the guidelines as per the Microsoft 365 for home or Microsoft 365 for business product, whatever was installed in your case. Please check below link:

https://support.microsoft.com/en-us/office/i-forgot-the-account-i-use-with-microsoft-365-eba0b4a2-c0ae-472c-99f6-bc63ee2425a8

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