Time Zones in Teams

Question

Hello

Please i need your help on this issue.

We are having issue with Time zone in Teams.

One of my user in Teams the time zone is showing 4hours and 30mins ahead.

This user is 30mins ahead of us but the time zone in teams is showing 4hours and 30mins ahead.

Is there a way we can make the user to show the same time zone in that locations.

For example if the user is in another location or country let the time zone shows the excact time zone for the location in Microsoft Teams.

Answer 1

@IniobongNkanga-8038

Here are some steps to ensure that the correct time zone is reflected:

1. Check the User's System Time Zone:
   • Ensure that the user’s computer or device has the correct time zone set. Microsoft Teams often relies on the system time and time zone settings.
   • On Windows:
     • Go to Settings > Time & Language > Date & time.
     • Make sure the "Set time zone automatically" option is turned on or manually select the correct time zone.
   • On macOS:
     • Go to System Preferences > Date & Time > Time Zone.
     • Ensure the correct time zone is selected and "Set time zone automatically using current location" is checked if desired.
2. Check Teams Time Zone Settings:
   • There isn't a direct time zone setting within Microsoft Teams client, but it inherits the time zone from the system settings. Verify that the user’s Teams settings match their device’s time zone.
   • In Teams, ensure that the settings for date and time formats under Settings > General are as expected.
3. Verify Office 365 Time Zone:
   • Sometimes discrepancies may occur due to a mismatch in the Office 365 account settings.
   • Have the user log in to the Office 365 account via a web browser.
   • Click on the profile picture at the top right corner and select My Office profile.
   • In the profile page, click on Update profile.
   • In the Edit details section, navigate to the Settings & Privacy tab.
   • Ensure that the correct time zone is set under the settings section.

If these steps do not resolve the issue, it might be helpful for the user to sign out of Teams, restart their device, and sign back in.

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