Sharepoint list search not working

Question

Sharepoint list search not working

IniobongNkanga-8038 966

Hello

Please i need your help on this issue.

Sharepoint list search not working.

Sharepoint list search is not returning any results for some specific lists. Meanwhile, some users report that search is working for them on the lists where for others it is not working. For example for the following list, search is not working for the GA user too

Screenshot that shows that the search is not working too.

User's image

RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-04T03:04:24.82+00:00

Hi @IniobongNkanga-8038 ,

I am currently doing some research on this issue, will let you know as soon as possible

2 answers

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RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-04T03:04:24.82+00:00

Hi @IniobongNkanga-8038 ,

I am currently doing some research on this issue, will let you know as soon as possible

Answer 1

RaytheonXie_MSFT 40,471 Microsoft External Staff

Hi @IniobongNkanga-8038 ,

As per your description, may I know have you tried to Reindexed the list and tried search for list item after 2-3 minutes? via go to List Settings>Advanced settings>Reindex List under the "Reindex" section.

Note: sometimes it takes time to re-index lists.

Also, try disable search on site. click ok. After few minutes enable search on site. Sometimes it will work in my experience.

You could refer to following document

https://learn.microsoft.com/en-us/sharepoint/crawl-site-content

And if reindex doesn't fix the issue, you could refer to the steps in the similar issue

https://sharepoint.stackexchange.com/questions/300751/search-not-returning-complete-results-from-list

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IniobongNkanga-8038 966 Reputation points

2025-02-04T10:38:33.7633333+00:00

Hello RaytheonXie_MSFT

Thank you for your reply.

After approximately one day, the item becomes visible to Ragnar and all other users again. Do you know why this delay occurs and how we can ensure that users see newly created items immediately?
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-05T01:20:08.3266667+00:00

Hi @IniobongNkanga-8038 ,

As far as I know, it is impossiable for users to see newly created items immediately. This is because the SharePoint search feature automatically crawls existing items in your organization every so often, not in real time. Under typical conditions, most updates are searchable within 15 minutes to 1 hour. However, during high-load scenarios, such as heavy uploads or massive metadata updates, the process may take longer—up to 6 hours in rare cases.

You could manually request crawling and reindexing of a list to speed up the process

https://learn.microsoft.com/en-us/sharepoint/crawl-site-content
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-06T05:46:52.5833333+00:00

Hi @IniobongNkanga-8038 ,

Would you tell me whether your issue has been resolved or have any update? If you have any questions or progress, you can contact me in time.
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-10T01:25:39.73+00:00

Hi @IniobongNkanga-8038 ,

Would you please provide us with an update on the status of your issue?

If the solution helps, could you kindly accept the answer via the "Accept Answer" button, it would be helpful to others who have similar issue in the future.
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-17T02:46:54.41+00:00

Hi @IniobongNkanga-8038 ,

Would you please provide us with an update on the status of your issue?

I am looking forward to your reply.

Have a nice day!

Thanks,

Raytheon Xie
RaytheonXie_MSFT 40,471 Reputation points Microsoft External Staff

2025-02-24T06:06:30.7166667+00:00

Hi @IniobongNkanga-8038 ,

Would you please provide us with an update on the status of your issue?

If the solution helps, could you kindly accept the answer via the "Accept Answer" button, it would be helpful to others who have similar issue in the future.

Answer 2

This is so dumb that it seems like it's GOT to be a bug to me.

I came across this recently and found that any users with permissions to the list LOWER than "can edit list" were able to view the list perfectly fine, but when using the search function they were not able to view any results. Nothing else I tried worked - only elevating users to "can edit list" allowed searches to return results for the list.

Again, it's got to be a bug because in what world would anyone viewing a huge list not want the ability to search it instead of scrolling until they find what they need. Also, what list owner is going to want to give everyone blanket edit rights to a list when all they need is the ability to view it?

Are you listening Microsoft? This is why we can't have nice things!

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Sharepoint list search not working

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