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Please go through the below steps and confirm us ;
- Double-check that the domains for the generative AI websites (e.g., chatgpt.com, perplexity.ai, deepseek.com) are correctly entered in the DLP policy settings.
- Ensure that the DLP policy is applied to all relevant locations and endpoints. Sometimes, policies might not cover all the necessary areas.
- If you have multiple DLP policies, make sure the policy blocking uploads to generative AI websites has the appropriate priority and is not being overridden by other policies.
- Ensure that endpoint DLP settings are configured correctly. This includes verifying that the necessary agents are installed and running on user devices.
- Conduct thorough testing by attempting to upload files to the specified websites. Check the logs and reports in the Microsoft Purview admin center to identify any issues or misconfigurations.
I hope the above steps will resolve the issue, please do let us know if issue persists. Thank you