Azure Database for PostgreSQL - Flexible Server SouthCentralUS is down for maintenance for extended period of time

Question

Azure Database for PostgreSQL - Flexible Server SouthCentralUS is down for maintenance for extended period of time

Nguyen, Son 0

We have 2 Azure Database for PostgreSQL - Flexible Server in SouthCentralUS. One of them has not been available since this morning CST time. There appears to be a scheduled maintenance but it is still going for a few hours already. Status for Azure PostgreSQL Flexible Server for South Central US doesn't show any outage.

Any solutions or ETA to resolve this?

Sai Raghunadh M 4,635 Reputation points Microsoft External Staff Moderator

2025-02-05T09:32:52.3533333+00:00

Hi @ Nguyen, Son

Thanks for the Question and using Microsoft Q&A

Have you received any notifications about upcoming maintenance in Azure Service Health?

Please share your server configuration details. Additionally, could you please verify if you can access your server using Azure CLI?
PratikLad 1,825 Reputation points Microsoft External Staff Moderator

2025-02-06T14:24:17.46+00:00

Hi @Nguyen, Son

Thanks for the Question and using Microsoft Q&A

I understand your concern as your Azure Database for PostgreSQL server is down for very long time just need to confirm it the issue is resolved or not so we can assist you further.

1 answer

Your answer

Sai Raghunadh M 4,635 Reputation points Microsoft External Staff Moderator

2025-02-05T09:32:52.3533333+00:00

Hi @ Nguyen, Son

Thanks for the Question and using Microsoft Q&A

Have you received any notifications about upcoming maintenance in Azure Service Health?

Please share your server configuration details. Additionally, could you please verify if you can access your server using Azure CLI?
PratikLad 1,825 Reputation points Microsoft External Staff Moderator

2025-02-06T14:24:17.46+00:00

Hi @Nguyen, Son

Thanks for the Question and using Microsoft Q&A

I understand your concern as your Azure Database for PostgreSQL server is down for very long time just need to confirm it the issue is resolved or not so we can assist you further.

Answer 1

Nguyen, Son 0

Hi,

Thanks for reaching out!

@Sai Raghunadh M Hi! I was assuming it is a regular maintenance that should have completed in short period of time. As of now we have deleted the instance.

@PratikLad The DB was down for almost 2 days so we decided to use restore feature and completely migrated to the new DB instance. We had to resume our business so we got no choice.

We deleted the "bricked" instance so we won't get charged for running it.

Best,

Son

PratikLad 1,825 Reputation points Microsoft External Staff Moderator

2025-02-07T09:01:09.8533333+00:00

Hi @Nguyen, Son

Thank you for sharing the update, Glad to know that issue is resolved. If you want any further assistance, you can reach out on Microsoft Q&A.

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Azure Database for PostgreSQL - Flexible Server SouthCentralUS is down for maintenance for extended period of time

1 answer

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