Windows 11 pro 24H2 stopped communication between computer and network printer

Hal 5 Reputation points
2025-02-07T21:00:37.7733333+00:00

After updating to version 24H2, Windows 11 pro stopped printing to my network printer. I tried to reinstall the printer driver (my printer is Canon ImageClass MF273dw). When I put in the printer's IP address, the driver failed to install. Similarly, in Microsoft Edge, I input the printer's IP address. Edge could not connect.

Luckily, I kept an image backup of my system drive. When I rolled back to version 23H2, the probems stopped.

Has anyone had a similar problem? How can I update without breaking my network printer?

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Client for IT Pros | User experience | Other
Community Center | Not monitored
{count} vote

1 answer

Sort by: Most helpful
  1. Anonymous
    2025-02-11T00:50:23.71+00:00

    Hello,

    Did you install the latest version of your device?

    You could download it from the official website :

    https://www.usa.canon.com/support/p/imageclass-mf273dw#idReference%3Dsoftware-drivers

    You can also use network tools to confirm if there's any additional information.


    If the Answer is helpful, please click "Accept Answer" and upvote it.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.