Outlook adds a blank square gif image to my emails when responded to

Question

This blank gif image is added to the beginning of my emails. It takes up a lot of unnecessary space. It appeared recently, but I haven't made any changes to my settings or signature. I only see the image in the reply emails. It's not in the message when I pull it up in my sent emails. How do I get rid of this?

Answer 1

Hi @Arin W

Welcome to our forum!

Does the issue occur recently on Outlook Desktop Client? Do you have any specific operation before the issue occurred? 

What is the version of your Outlook? It is recommended that you please check the Outlook client version (File>Office Account>Product Information) and try to upgrade to the latest version to see if the problem is resolved. 

In addition, here are some steps you may want to take:

1. Check Email Signature:
   • Ensure that your email signature does not contain any blank images.
   • Go to File>Options>Mail>Under Compose Messages, Stationery and Fonts>E-mail Signatures and review your signature settings.
2. Check for Add-ins:
   • Sometimes, add-ins can cause unexpected behavior in Outlook. Disable all add-ins and see if the issue persists.
   • Go to File>Options>Add-ins>Click on Manage COM Add-ins and uncheck all add-ins, then click OK.
   • Restart Outlook and check if the blank GIF still appears.
3. Create a New Outlook Profile:
   • If the issue persists, considering data file corruption, it is proposed that you create a new profile, re-add your account to the new profile and check if the same issue still occurs. 

Hope it helps! 

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

Note: Please follow the steps in our [documentation] to enable e-mail notifications if you want to receive the related email notification for this thread.