Microsoft Authenticator Backed Up restoration error on

Question

While restoring my backed up data on Microsoft Authenticator getting error - Can't recover authenticator backup. "Your Backup is not stored with account"

I'm restoring my backed up daa on my phone which is recently factory resetted.

Can you let me know how to restore my backed up data?

Answer 1

Here’s how to regain access to your Microsoft account if you run into an Authenticator issue.

Use the Sign in Helper

If you’re locked out, don’t stress—Microsoft’s Sign in Helper is here to get you back in. Simply visit the [Sign in Helper page] and follow the on-screen steps.

What to Do

1. Go to the Page: Click the link to access the Sign in Helper.
2. Follow the Instructions: The page will guide you through identity verification and account recovery.
3. Regain Access: Whether it’s using a backup code, resetting your password, or another recovery option, you’ll be back in before you know it.

That’s it! The Sign in Helper provides clear, step-by-step directions—just follow along, and you’ll be signed in again in no time.