Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,369 questions
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I don't know
Issue Removing 2FA for a User
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Noah Schaufelberger
0
Reputation points
Hello,
We’re experiencing an issue while trying to remove two-factor authentication (2FA) for a user. The user previously had 2FA enabled on their phone number, but when we attempt to access the panel to disable it, the login process requires a verification code sent to that same phone number.
How can we resolve this and remove 2FA from the account?
Thank you for your help.
Best,
Noah