PC won’t boot, USB won’t work, repair won’t work.

brendon oneal 0 Reputation points
2025-02-11T18:54:11.8966667+00:00

I Bought a PC and the existing Microsoft account was password protected so I restored it. during the system restore it got shut off. It won’t boot anymore, I created a bootable USB and loaded windows from that, I can get to the repair option but it says it’s unable to repair, I have tried a restore but it doesn’t recognize an OS to restore from. I have tried to redownload windows as well. If I choose to upgrade the system it says it can’t upgrade it, if I choose custom install all of the drives are not formatted correctly for EUFI or windows to be used. I have tried to put a different drive in that works just fine on my other PC and it still won’t boot. I feel like I’ve tried everything being as I can’t access the PC at all to re format the drives.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Ketsha 325 Reputation points Microsoft Employee
    2025-02-11T19:04:30.1033333+00:00

    Please try the following:

    1. Disable Driver Signature Enforcement: Sometimes, driver conflicts can cause boot issues. To do this, boot from your USB drive, go to Troubleshoot > Advanced Options > Startup Settings, and select "Disable driver signature enforcement.

    Run Startup Repair: Boot from your USB drive, go to Troubleshoot > Advanced Options > Startup Repair, and see if it can fix the issue.

    Use Command Prompt: Boot from your USB drive, go to Troubleshoot > Advanced Options > Command Prompt, and run the following commands one at a time:

    sfc /scannow

      `chkdsk c: /f /r`
      
         `bootrec /fixmbr`
         
            `bootrec /fixboot`
            
               `bootrec /scanos`
               
                  `bootrec /rebuildbcd`
                  
    
    1. Check Disk for Errors: Boot from your USB drive, go to Troubleshoot > Advanced Options > Command Prompt, and run chkdsk c: /f /r. This will check the disk for errors and attempt to fix them
    2. Clean Install: If none of the above steps work, you might need to perform a clean install of Windows. Boot from your USB drive, choose "Custom Install," and make sure to format the drive correctly for UEFI
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