I tried to connect with AZ 900 exam , I was getting server issue then decided time has been lapsed and I am not able to start exam, need help

Question

I tried to connect with AZ 900 exam , I was getting server issue then decided time has been lapsed and I am not able to start exam, need help

Answer 1

I'm sorry to hear you're having trouble with your AZ-900 exam. Here are a few steps you can take to resolve the situation:

Check Exam Provider's Website: Since the AZ-900 exam is often administered by Pearson VUE or Microsoft, visit their support or contact page for specific instructions on how to address technical issues or reschedule the exam.

Reach Out to Support: Contact Pearson VUE or Microsoft Certification Support directly. Explain the issue you're facing (server issue, time lapse, etc.), and they should assist you with either rescheduling the exam or troubleshooting.

• For Pearson VUE:

  - Visit their support page: Pearson VUE Support
  
     - For **Microsoft Certifications**:
  
           - Visit the **Microsoft Certification Support** page: [Microsoft Certification Support](https://learn.microsoft.com/en-us/certifications/support/)
  
           **Review Exam Time Limits**: Check the details of your exam appointment in your Microsoft or Pearson VUE account to ensure there wasn’t an automatic cancellation due to time expiration.
  
           **Technical Troubleshooting**: If the issue was with your internet or device, make sure you have the right setup before trying again:
  
              - Stable internet connection
  
                 - Exam software installed (if applicable)
  
                    - Proper environment for exam conditions (e.g., webcam, ID verification)
  

If you've missed the exam due to technical issues, Microsoft or Pearson VUE might offer rescheduling options, especially if the issue was on their end. Be sure to explain everything clearly when reaching out for assistance.