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Question

ネパリサンデャ 500

I have performed Inplace upgrade

and got some error so I reinstall the Entra ID connect

and got following error

"For each new domain, your enterprise administrator must grant the necessary permissions to your synchronization account
User's image

and there is no ou to select
User's image

Anyone knows why this is happening？？

Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-17T20:26:03.5766667+00:00

Hi @ネパリサンデャ
I understand that you are unable to see and select the OU for your domain, would try to click on the right corner of the box as shown in the below and see if you find the listed OU's
If the issue is persist, please send us an email on azcommunity [at] microsoft [dot] com referencing this issue with a subject line "ATTN:akhilesh"
Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-18T22:37:49.7966667+00:00

Hi @ネパリサンデャ
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-19T22:35:10.1133333+00:00

Hi @ネパリサンデャ We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-17T20:26:03.5766667+00:00

Hi @ネパリサンデャ
I understand that you are unable to see and select the OU for your domain, would try to click on the right corner of the box as shown in the below and see if you find the listed OU's
If the issue is persist, please send us an email on azcommunity [at] microsoft [dot] com referencing this issue with a subject line "ATTN:akhilesh"
Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-18T22:37:49.7966667+00:00

Hi @ネパリサンデャ
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Akhilesh Vallamkonda 15,320 Reputation points Microsoft External Staff Moderator

2025-02-19T22:35:10.1133333+00:00

Hi @ネパリサンデャ We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

Thameur-BOURBITA 36,261 Moderator

It's normal behavior because now with last version ,you cannot perform an upgrade in place to upgrade your EntraConnect to last version.

You have to use swing migration as mentioned to upgrade you server by following these steps :

Please don't forget to accept helpful answer