Unable to install SQL Server (setup.exe)

Question

Hi, please help me what happend to this installation.
Unable to install SQL Server (setup.exe).
Exit code (Decimal): -2068119551 Exit message: Cannot find registry key 'SOFTWARE\Microsoft\Microsoft SQL Server\150\ConfigurationState'. Error description: The specified service does not exist as an installed service.

Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2068119551
Exit facility code: 1211
Exit error code: 1
Exit message: Cannot find registry key 'SOFTWARE\Microsoft\Microsoft SQL Server\150\ConfigurationState'.
Start time: 2021-01-01 18:04:13
End time: 2021-01-01 18:06:26
Requested action: Install
Exception help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=15.0.2000.5&EvtType=0xF96176E5%400xD3BEBD98%401211%401&EvtType=0xF96176E5%400xD3BEBD98%401211%401

Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Next step for Writer: SQL Server Setup was canceled before completing the operation. Try the setup process again.

Machine Properties:
Machine name: USER-PC
Machine processor count: 4
OS version: Microsoft Windows 10 Pro (10.0.18363)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No

Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured

Package properties:
Description: Microsoft SQL Server 2019
ProductName: SQL Server 2019
Type: RTM
Version: 15
SPLevel: 0
Installation location: C:\SQL2019\Developer_ENU\x64\setup\
Installation edition: Developer

Product Update Status:
User selected not to include product updates.

User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: false
AGTSVCACCOUNT: NT Service\SQLSERVERAGENT
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Manual
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: TABULAR
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTELSVCACCT: <empty>
ASTELSVCPASSWORD: <empty>
ASTELSVCSTARTUPTYPE: 0
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20210101_180409\ConfigurationFile.ini
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: false
ENU: true
EXTSVCACCOUNT: <empty>
EXTSVCPASSWORD: <empty>
FEATURES: SQLENGINE
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTPYTHONLICENSETERMS: false
IACCEPTROPENLICENSETERMS: false
IACCEPTSQLSERVERLICENSETERMS: true
IACKNOWLEDGEENTCALLIMITS: false
INDICATEPROGRESS: true
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISMASTERSVCACCOUNT: NT AUTHORITY\Network Service
ISMASTERSVCPASSWORD: <empty>
ISMASTERSVCPORT: 8391
ISMASTERSVCSSLCERTCN: <empty>
ISMASTERSVCSTARTUPTYPE: Automatic
ISMASTERSVCTHUMBPRINT: <empty>
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
ISTELSVCACCT: <empty>
ISTELSVCPASSWORD: <empty>
ISTELSVCSTARTUPTYPE: 0
ISWORKERSVCACCOUNT: NT AUTHORITY\Network Service
ISWORKERSVCCERT: <empty>
ISWORKERSVCMASTER: <empty>
ISWORKERSVCPASSWORD: <empty>
ISWORKERSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
MRCACHEDIRECTORY:
NPENABLED: 0
PBDMSSVCACCOUNT: <empty>
PBDMSSVCPASSWORD: <empty>
PBDMSSVCSTARTUPTYPE: 0
PBENGSVCACCOUNT: <empty>
PBENGSVCPASSWORD: <empty>
PBENGSVCSTARTUPTYPE: 0
PBPORTRANGE: <empty>
PBSCALEOUT: false
PID: *****
QUIET: true
QUIETSIMPLE: false
ROLE:
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: <empty>
SECURITYMODE: <empty>
SQLBACKUPDIR: <empty>
SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS
SQLJAVADIR: <empty>
SQLMAXDOP: 4
SQLMAXMEMORY: 2147483647
SQLMINMEMORY: 0
SQLSVCACCOUNT: NT Service\MSSQLSERVER
SQLSVCINSTANTFILEINIT: true
SQLSVCPASSWORD: <empty>
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: USER-PC\User
SQLTELSVCACCT: NT Service\SQLTELEMETRY
SQLTELSVCPASSWORD: <empty>
SQLTELSVCSTARTUPTYPE: Automatic
SQLTEMPDBDIR: <empty>
SQLTEMPDBFILECOUNT: 4
SQLTEMPDBFILEGROWTH: 64
SQLTEMPDBFILESIZE: 8
SQLTEMPDBLOGDIR: <empty>
SQLTEMPDBLOGFILEGROWTH: 64
SQLTEMPDBLOGFILESIZE: 8
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SUPPRESSPAIDEDITIONNOTICE: false
SUPPRESSPRIVACYSTATEMENTNOTICE: false
TCPENABLED: 0
UIMODE: Normal
UpdateEnabled: false
UpdateSource: MU
USEMICROSOFTUPDATE: false
USESQLRECOMMENDEDMEMORYLIMITS: false
X86: false

Configuration file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20210101_180409\ConfigurationFile.ini

Detailed results:
Feature: Database Engine Services
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code: 0x84BB0001
Error description: The specified service does not exist as an installed service.
Error help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=15.0.2000.5&EvtType=0x4E01BCF2%400xDC80C325&EvtType=0x4E01BCF2%400xDC80C325

Feature: SQL Writer
Status: Failed
Reason for failure: Setup was canceled for the feature.
Next Step: SQL Server Setup was canceled before completing the operation. Try the setup process again.

Rules with failures or warnings:

Global rules:
Warning IsFirewallEnabled The Windows Firewall is enabled. Make sure the appropriate ports are open to enable remote access. See the rules documentation at https://go.microsoft.com/fwlink/?linkid=2094702 for information about ports to open for each feature.

Rules report file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20210101_180409\SystemConfigurationCheck_Report.htm

Exception summary:
The following is an exception stack listing the exceptions in outermost to innermost order
Inner exceptions are being indented

Exception type: Microsoft.SqlServer.Configuration.Sco.ScoException
Message:
Cannot find registry key 'SOFTWARE\Microsoft\Microsoft SQL Server\150\ConfigurationState'.
HResult : 0x84bb0001
FacilityCode : 1211 (4bb)
ErrorCode : 1 (0001)
Data:
DisableWatson = true
Stack:
at Microsoft.SqlServer.Configuration.Sco.FeatureRegistration.SetFeatureFlag(String machine, String featureId, String flagName, String registryKey, Object flagState, RegistryView cpuView)
at Microsoft.SqlServer.Configuration.Sco.FeatureRegistration.SetFeatureConfigState(String featureId, ConfigurationState configState, String version, RegistryView cpuView)
at Microsoft.SqlServer.Configuration.SetupExtension.UpgradeIncompleteFeatureConfigEventHandler.MarkFeatureConfigured(FeatureId featureId, ConfigActionScenario scenario, Dictionary`2 actionData, String instanceId, Boolean keepFailedState)
at Microsoft.SqlServer.Configuration.SetupExtension.UpgradeIncompleteFeatureConfigEventHandler.FeatureConfigurationExecutionEventHandler(Object sender, FeatureConfigScenarioEventArgs eventArgs, Boolean runValidation, Boolean featureFailed)
at Microsoft.SqlServer.Configuration.SetupExtension.UpgradeIncompleteFeatureConfigEventHandler.FeatureConfigurationExecutionEventHandler(Object sender, Object[] objectArray)
at Microsoft.SqlServer.Chainer.Infrastructure.NotificationHandler.Invoke(Object notification, Object[] objectArray)
at Microsoft.SqlServer.Chainer.Infrastructure.NotificationService.OnNotify(Object eventKey, Object notification, Object[] objectArray)
at Microsoft.SqlServer.Configuration.ConfigExtension.ConfigFeatureActionListener.InFeatureConfigurationExecutionEventHandler(ActionKey key, TextWriter loggingStream)
at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionMetadata.NotifyInExecution(ActionKey actionRunning, TextWriter loggingStream)
at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker workerDelegate)

Answer 1

A mi me pasaba lo mismo, y despues de mucho batallar, logré solucionarlo.

Mi problema es que tengo un ssd (C:/) y un hdd (D:/) .

Yo había modificado el registro para que la ruta de instalación por defecto esté en D:/Program Files .

Cuando deshice esa modificación y dejé el valor por defecto que es C:/Program Files, me dejó instalar el SQL server correctamente en el disco C

Espero que les sirva la solución.

Saludos desde Argentina

Answer 2

Have you checked the registry key in the error message if there something in that place?

It certainly seems that there is something environment that is playing tricks with you. Maybe an overzealous anti-malware program. If this is a corporate computer, you may want to talk with your IT department if they have installed something which causes this.

Answer 3

If you will like to uninstall SQL Server completely, please follow the steps outlined on Jermsmit site (here).

Alternatively, you can perform the steps described on this article.

Disable any antivirus/security program, and better if you can temporarily uninstall it.

Re-run SQL Server setup as an administrator. Make sure you right click on setup.exe file and select run as administrator when you want to start the SQL Server installation

Hope this helps.

Answer 4

Hi @Shella Yolanda ,
It seems this issue may be related to missing or corrupt registry keys, or broken installation media.
Please try to launch the SQL Server Setup program (setup.exe) as administrator from SQL Server installation media-> Maintenance in the left-hand navigation area-> Repair.

In addition, if this does not work, you can try to remove previous failed installation clearly using the steps in this link and download it from here, then install it again. And please make sure to disable any antivirus software, and turn off firewall for the time that the installation is running.
If you have any other questions, please let me know.

Best Regards,
Amelia

---

If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 5

Hi @Shella Yolanda ,

Was your issue resolved?
If my reply doesn't work, could you please share us the detail.txt in setup log which is located within %programfiles%\MicrosoftSQL Server\nnn\Setup Bootstrap\Log\<YYYYMMDD_HHMM> to provide more and accurate error message?
In addition, you can remove previous failed installation, then use process monitor find out what was wrong when reinstalling.

Best Regards,
Amelia

---

If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.