Zoomit won't work via touchscreen

Question

I use Windows 10 for education.

To my dismay, Zoomit no longer works via touchscreen. Only mouse activates where I can annotate.

It was so helpful when I was able to use the touchscreen on my PC.

Please help.

Answer 1

Hi,

Thanks for posting in Q&A platform.

Before we go further, may I know if the Windows 10 device is Surface? If yes, I would suggest you contact Microsoft Surface Community for further troubleshooting. Please understand, due to the environmental limitation, we have no such touch screen device to test in our lab.

Microsoft Surface Community

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Best Regards,
Sunny

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Answer 2

Hi,

Thank you very much for your reply.

May I know what's the version of your Zoomlt? Based on my research and the feedback from other users, if the version is 4.52, there is no touchscreen support.

Also, for Zoomlt related issue, to get dedicated support, I would suggest to contact the following forum for further help :

https://learn.microsoft.com/en-us/answers/topics/windows-sysinternals-misc-utilities.html

Best Regards,
Sunny

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