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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 99%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Hi,
I created a CosmosDB account and, in the Azure Portal's Quick Start section for that account, the "download" button in "Step 2: Download and run your Python app" does not work.
When I click it, the following error appears:
"File download error: Given data uri is not formatted correctly with data uri syntax"
Thanks in advance for your help!
Cheers,
Kieran
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 10%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
@Kieran The issue is resolved now and code samples are available for download via the portal.
Thank you again for taking the time to report this issue.
@Kieran I have escalated this issue internally and it will be fixed at the earliest.
Please let us know if you need any other assistance.
Thank you @KalyanChanumolu-MSFT 👍
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 12%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIW%3C/text%3E%3C/svg%3E)
We have the same issue with the Gremlin app. Do you have an ETA for a fix?
thanks
This issue was fixed on Jan 8th 2021. You should be able to download the samples for all platforms now.
Please post a screenshot if you are seeing any issues.
Still not working here - UK South 
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
@ IanWhiteUKRI-9927, sorry for the inconvenience. This has been fixed across all regions now. We verified the same on UK South region.
Could you please check and let us know? If it works, please mark the answer as 'Accept Answer'
Thanks, this is now fixed after I raised a support call.
Now working,thanks. I cannot accept the answer as it was not my question orignally.