connecting to Ubuntu vm on Azure Lab

Nitzan Shahar 1

Dear All,

I would really love your help with an error I am fighting for some time.
I try to connect to an Ubuntu vm in Azure lab, and keep getting an error when the vm tries to connect to 127.0.0.1 5910 (see screenshot attached).

I did the following steps: I have set up an Azure Lab with Ubuntu 16.04 LTS. I have connected using SSH and installed RDP and GUI on the template. I then published the template and tried to connect to a vm. I downloaded the RDP link, the vm starts and asks for a password (which I provided correctly). It then says in the vm that connection to 127.0.0.1 3350 is ok but immediately after tries to connect to 127.0.0.1 5910 and return an error - problem connecting.
I did configure my firewall - and I don't believe this is where the issue is coming from. I also tried to completely shut down my firewall (just in case config is wrong) and it didn't help.

I would very much appreciate your help.

Yours,

Nitzan

jakaruna-MSFT 596 Reputation points Microsoft Employee

2020-04-08T10:23:56.517+00:00

can you post the logs of xrdp
KarishmaTiwari-MSFT 18,527 Reputation points Microsoft Employee

2020-04-13T19:24:01.25+00:00

@Nitzan Shahar Is there any update?
Greg Thomas 1 Reputation point

2020-05-07T10:57:28.203+00:00

@Nitzan Shahar

An address that sends outgoing signals back to the same computer for testing. In a TCP/IP network, the loopback IP address is 127.0.0.1, and pinging this address will always return a reply unless the firewall prevents it. The loopback address allows a network administrator to treat the local machine as if it were a remote machine. Did you also check the firewalls on your local machine? Are you using a VPN? Like we said below if you confirm that first and then check your logs you should be up and running!