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How to fix windows hello 0xc000005e couldn't verify your pin on work/business account
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 99%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Anjani kumar
10
Reputation points
Recently windows hello facial recognition feature was working totally fine on my company laptop with their work account but with recent update this feature is not working, I have reset my pin several times and also restarted my system many times but still after detecting my face system prompts we couldn't verify you and asks to enter the pin but after entering the pin it shows this error. Error code 0xc000005e status code 0x0 try restarting your pc. Current os build: 22631.4890
Windows for business | Windows Client for IT Pros | User experience | Other
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maria Rija 0 Reputation points2025-03-11T08:05:47.27+00:00 Did you get the solution for this? Please share
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