Azure free trial account $200 is not credited

Deepak Lama 5 Reputation points
2025-02-16T08:12:55.3033333+00:00

I created azure free trial account with my new outlook email and , account is created. but In the subscription I can Azure Subscriptions 1 and no free credits is credited yet . in The subscriptions plan model shows Azure Plan, Can someone advise what could be the issue?

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  1. Abiola Akinbade 30,500 Reputation points Volunteer Moderator
    2025-02-16T23:17:58.5566667+00:00

    Hello Deepak Lama,

    I will recommend you reach out to billing support as they will be able to help take a look. To do this, create a ticket here:

    https://azure.microsoft.com/en-us/support/create-ticket

    Note that billing tickets are free

    Also See: https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-billing/troubleshoot-cant-find-invoice

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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