got this error in app services running import on wordpress. how do i increase timeout limit? The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

Question

got this error in app services running import on wordpress. how do i increase timeout limit? The import could not be completed due to a low timeout limit on the server. You need to contact your hosting provider and ask them to increase it to 300 seconds.

Answer 1

Hi ,

just for information: , the 4-minute idle timeout on the TCP level and this is implemented on the Azure hardware load balancer. This timeout is not configurable, and this cannot be changed.

230 seconds is a default timeout configured at the Azure App service load balancer.

This is a part of the Azure App service architecture and **cannot be configured or changed.
**
https://learn.microsoft.com/en-us/troubleshoot/azure/app-service/web-apps-performance-faqs#why-does-my-request-time-out-after-230-seconds?wt.mc_id=MVP_328341

have you tried the WordPress template on azure ?
https://learn.microsoft.com/en-us/azure/app-service/quickstart-wordpress?wt.mc_id=MVP_328341

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Answer 2

What Achraf says above is correct. 230 seconds is the limit.

To get around this issue, run the import using wp cli by connecting to the app service via SSH in the portal.