Issue with Notifications in Authenticator App

Question

I was trying to activate password less login in Microsoft. It needs an authentication from the authenticator app. I gets a popup alert in my mobile to activate it. But when I click on the message, Microsoft Authenticator app opens but does not show any alert or action items. Because of this I am not able to activate password-less login in my Microsoft account.

Answer 1

Hello ,

It's seems that the auth app not syncing correctly , try to :

1- Check notif enabled from you phone
2- Force close and reopen the app
3-go to appy and ,settings--> click on Sync account

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