Hello
Thank you for posting in Q&A forum.
Here are some steps you can try:
- Ensure that both your NVIDIA and Thunderbolt drivers are up to date. You can do this through the Device Manager or by visiting the manufacturer's website.
- Always use the "Safely Remove Hardware" option before unplugging your eGPU. This can help prevent crashes.
- Make sure your Windows 11 is fully updated. Sometimes, updates include fixes for hardware compatibility issues.
- Disable Fast Startup:
• Go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable.
• Uncheck Turn on fast startup and save changes.
- Run System File Checker (SFC) and DISM:
• Open Command Prompt as an administrator and run the following commands:
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
- Ensure that your BIOS/UEFI firmware is up to date. Look for any settings related to Thunderbolt or external GPUs and adjust them if necessary.
- If the problem persists, consider reaching out to your laptop or eGPU manufacturer's support for further assistance.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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