Micrsoft Loops Vs SharePoint for building knowledge base

Question

I usually create knowledge bases for the company using SharePoint, because of those main reasons:-

1. we can have hubs and sites linked to the sites, then we can define search hub-scoped
2. ability to add web parts inside pages and show certain content based on their content types
3. each component inside SharePoint can have unique permission including site, lists, libraries, documents, items and folders
4. we can share with internal/external users
5. there is a built-in SharePoint mobile app
6. can customize certain lists using power apps and apply approval and workflow using power automate
7. can have the knowledge as documents or pages or both of them
8. ability to easily move documents between sites
9. apply custom metadata to documents and pages
10. and much more

now i want to start a new project for a client, and they mentioned about Microsoft loops, so i am not sure does Microsoft loops provides all of the above features? i checked some documentation and tutorials and seems it more like a single SharePoint page for live collaboration but not for building an enterprise knowledge based ,, am i correct?

Thanks

Answer 1

Hi @john john Pter ,

You're right—Microsoft Loop is designed primarily for real‑time, fluid collaboration rather than serving as a robust, enterprise-grade knowledge base.

Key distinctions:

Collaboration Focus:

Loop offers flexible pages and live components (think of them as dynamic “blocks”) that update in real time across Microsoft 365 apps. This makes it great for brainstorming, meeting notes, and agile co‑creation. However, it isn’t built to handle the structured, long‑term content management needs of an enterprise knowledge base.

Content Management & Permissions:

SharePoint provides features essential for an enterprise knowledge base, such as:

• Hubs, sites, and sub‑sites with customizable navigation and search scopes
• Granular permission settings down to individual documents or items
• Custom metadata, workflows (via Power Automate), and document lifecycle management
• A robust mobile app and built‑in integration with tools like Power Apps

Loop, in contrast, doesn’t offer these comprehensive document management and permission controls—it’s more akin to a digital whiteboard or a highly interactive OneNote.

Use Case Alignment: If your client needs a platform to manage, archive, and control content with enterprise security and custom metadata, SharePoint remains the best fit. Loop can complement SharePoint by providing a quick, collaborative space for ideation and live editing.

In summary, while Microsoft Loop excels at enabling live, flexible collaboration, it doesn’t replace the robust, feature‑rich environment of SharePoint when it comes to building and maintaining an enterprise knowledge base.

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