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When I try to add the OpenAI action to any flow I'm getting the following error
It's very strange because I'm getting it before establishing the connection with the resource. It usually ask you first to provide the credentials but in this case it fails just with adding the step. I don't have any other issues with other actions like Blob, Dataverse, AI Builder, Sharepoint, etc. It only happens with OpenAI.
Any idea? Could it be caused because it's still in preview?
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Hi Miguel Ángel Losada Fernández
Welcome to Microsoft Q&A Forum, thank you for posting your query here!
It sounds like you're encountering a common issue with the OpenAI action in Power Automate.
Here are steps:
Kindly refer below link: openai-and-power-automate
Thank You.
Hi Saideep,
I've tried again today and it's still happening, the only possible reason that I see is that it's still in preview making it highly instable. Regarding the other points:
2. my connection is fine, this is the only action that fails
3. this happens even before establishing a connection, just adding the action for the first time leads to this error
4. I'm Mac user so I don't have access to the desktop version, I'm using the web version that I guess it's always up to date.
I hope it's solved soon. If I find any workaround I will post it here.
Thanks!
Hi Miguel Ángel Losada Fernández
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.
Thank You.
Hi Saideep,
Unfortunately, I'm still facing the issue and I haven't found any fix for it. As a workaround I can combine HTTP action and Azure Functions to call OpenAI through the API but I would like to be able to use the OpenAI action itself.
Hi Miguel Ángel Losada Fernández
I recommend reporting this issue to the Azure support team. They will be able to investigate the issue further and provide a more targeted solution. You can report the issue by following these steps:
The Azure support team will review your request and provide assistance as soon as possible Azure support.
Thank You.
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Wondering the status of this ?
Can we just shut off the offending OpenAI ?
Not using it anyway. I shut off Copilot. It does more harm than good.
Cheers!