I'm having issues trying to re-install Realtek Audio Driver

Question

Hi. My microphone stopped working so I was trying to re-install Realtek Audio Driver. It uninstalled it, but now I'm getting the error below when I try to re-install and now my internal speakers don't work either. I am not sure if I downloaded the correct version of Realtek or not. I have an Inspiron 5406 2 in 1 with Windows 11. Please help, thanks!

Answer 1

Hello,

The product you are using is from Dell brand as far as I can see. The best way to do this is to use Dell's Application. Download the Support Assist application and install all your drivers, especially your Realtek driver. If you still want to install manually, I am sharing the support page where your device's drivers are shared below.

https://www.dell.com/support/product-details/tr-tr/product/inspiron-14-5406-2-in-1-laptop/drivers

Answer 2

Hello,

Thank you for posting in Q&A forum.

Based on the error information you provided, this problem can be caused by many reasons. I suggest you refer to the following steps for troubleshooting:

1. If you do not have sufficient permissions when installing the driver, the installation may fail. I suggest you right-click the driver installation file and select Run as Administrator.
2. Some antivirus software may block the installation of unknown or uncertified software. You can temporarily turn off the antivirus software and then try to install the driver.
3. Realtek HD Audio Driver is not fully compatible with all operating system versions. You can visit the Realtek official website to download a driver that is compatible with your operating system version.

I hope the information above is helpful.

Best regards

Zunhui

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