Translator keys do not work

Marina Marina 6

Several times generated keys for translation service. It does not work in script that used 1 year ago.
Send my key to help support. It does not work either.

GiftA-MSFT 11,171 Reputation points

2021-01-04T16:01:33.007+00:00

Thanks for reaching out. I wasn't able to reproduce this issue. I'm able to use translator service successfully using a valid subscription key. Kindly review the Translator v3.0 reference and provide steps on how to reproduce the issue if you continue to have issues with the service. Thanks.
Marina Marina 6 Reputation points

2021-01-06T18:24:33.803+00:00

Look. I generated and tried my keys several times. Finally contacted support and asked them to try my key in their script. It DOES NOT WORK either! So, what is the use of reading Translator v3.0 reference? I even deleted Translator service and then started it once again. The result is always the same. The problem is obviously with my account. What I want is that somebody in Microsoft responsible for account creation checked my account and find what is wrong with it. By the way, here is my last useless $key = 'xxxxxxxxxxxxxxxxx'; If someone succeed to translate anything i'll be grateful for a script /PHP/.
GiftA-MSFT 11,171 Reputation points

2021-01-06T19:21:44.28+00:00

Can you share the region, url endpoint, and pricing tier of your service, as well as a screenshot of the error you are receiving so I can investigate further? Also, are you having issues with only translator key? Have you tried creating a new resource? For future reference, it is advisable not to share your service key publicly, I went ahead to mask it.
Marina Marina 6 Reputation points

2021-01-06T20:47:49.527+00:00
Actual region Ukraine, but nearest choice - Western Europe
endpoint - https://api.cognitive.microsofttranslator.com/

pricing tier - free

no errors, just an empty result

generated about a dozen keys

once deleted resource and created a new one.

Perhaps, to clear the situation You will try my key to see whether it works...
:

Tx for trying to help.

1 answer

GiftA-MSFT 11,171 Reputation points

2021-01-07T16:05:24.043+00:00
Your subscription key is working just fine. Looks like you are specifying endpoint for global (non-regional) instead of 'westeurope' region. Your request should include the following headers:

curl --location --request POST 'https://api-eur.cognitive.microsofttranslator.com/translate?api-version=3.0&to=es' \ --header 'Ocp-Apim-Subscription-Key: xxxxxxxxxxxxxxxxxxxxxxxxxxx' \ --header 'Content-Type: application/json' \ --header 'Ocp-Apim-Subscription-Region: westeurope' \ --data-raw '[{'\''Text'\'':'\''Hello, what is your name?'\''}]'

You can also use a tool like postman to confirm. Hope this helps.
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Marina Marina 6 Reputation points

2021-01-07T18:30:45.147+00:00

It did help! Have a nice day /and a nice life ahead/!!!
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Translator keys do not work

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