Screen sharing on a macbook.

Question

I am really struggling to use teams on my macbook pro. I've downloaded the app but when I try to screen share, it will often ask me to download from my computer even when I have it open on my screen. What is the issue here?

Answer 1

@Keely Conroy ,

Could you provide us a related screenshot if possible?

Does this issue persist all the time? Or what changes do you before this issue happened?

Dos anyone else have the same issue?

You could follow the steps to troubleshoot this issue:

• Edit security permissions
• Select NetAuthAgent from Activity Monitor
• Update Microsoft Teams desktop app
• Check for macOS Updates

For more information, please refer to this article.

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.