Here are several avenues you might explore:
- Hardware acceleration settings – Teams’ use of hardware acceleration sometimes causes graphical glitches. In New Teams there isn’t a direct toggle in settings (like classic Teams had), but you can try launching Teams with hardware acceleration disabled by adding a command‑line parameter. For example, modify the Teams shortcut to include “--disable-gpu” at the end of the target field. (Be sure to test if that change improves the display.) If it does, then you’re likely dealing with a GPU rendering issue.
- Graphics adapter assignment – If the user’s system has both integrated and discrete graphics, double‑check that Teams is being assigned to use the optimal GPU. In Windows’ Graphics Settings (Settings > System > Display > Graphics settings) you can force Teams (or the browser if you test Teams on the web) to use the high‑performance GPU. Some users have reported improvements with this tweak.
- Windows display settings – Verify that scaling and color profiles are set to default values. Unusual DPI scaling (especially on multi‑monitor setups) or any custom color calibration might produce artifacts in some cases. Testing at 100% scaling with the default color profile might be worthwhile.
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