Synapse Link for F&O Not refreshing

Question

Synapse Link for F&O Not refreshing

Manuel Alejandro Estrada Doñes 25

Hi MS Team

I have an Azure Synapse Link implementation that is set to Synchronize every 15 min, but for some reason the column Last Synchornized Date never change and the data is not updating, not see any error message or notification.

Do you know where i can check this issue or know I missing some permission or role.

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Regards.

J N S S Kasyap 3,780 Reputation points Microsoft External Staff Moderator

2025-02-24T08:22:24.3566667+00:00

@Manuel Alejandro Estrada Doñes
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
J N S S Kasyap 3,780 Reputation points Microsoft External Staff Moderator

2025-02-25T00:38:42.8233333+00:00

@Manuel Alejandro Estrada Doñes
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

J N S S Kasyap 3,780 Reputation points Microsoft External Staff Moderator

2025-02-24T08:22:24.3566667+00:00

@Manuel Alejandro Estrada Doñes
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
J N S S Kasyap 3,780 Reputation points Microsoft External Staff Moderator

2025-02-25T00:38:42.8233333+00:00

@Manuel Alejandro Estrada Doñes
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

Hi @Manuel Alejandro Estrada Doñes

Thanks for posting your query!

Since your Azure Synapse Link for Dataverse is active but not syncing, here are key troubleshooting steps:

Check Change Tracking

Synapse Link relies on Dataverse Change Tracking to detect updates. If it's stuck, data won’t sync. Disable and re-enable Change Tracking in Power Apps > Tables > Settings and restart the link.

Review System Jobs in Power Apps

Go to Advanced Settings > System Jobs and check for stuck export jobs. If found, cancel and restart the sync.

Check Permissions

The user or identity running the synchronization should have the Contributor or Data Reader role on both the Azure Synapse and Dynamics 365 F&O resources to enable successful data sync. Additionally, verify that the Synapse Link service has the correct permissions to interact with the target storage.

Check Microsoft Service Status

Visit Azure Status and Power Platform Health for possible service outages.
If none of these steps work, consider opening an Azure Support Ticket for further investigation.

I hope this information helps. Please do let us know if you have any further queries.

Kindly consider upvoting the comment if the information provided is helpful. This can assist other community members in resolving similar issues.

Thank you.

Manuel Alejandro Estrada Doñes 25 Reputation points

2025-02-25T18:40:58.36+00:00

@J N S S Kasyap Thank you looks like all the problem is my synapse link has been created with my account and the company removes my permissions every monday and this making issues, I requested a service account to keep the permissions.

Thank you for all your help.

Regards.
J N S S Kasyap 3,780 Reputation points Microsoft External Staff Moderator

2025-02-26T01:09:21.4433333+00:00

Hi @Manuel Alejandro Estrada Doñes

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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Synapse Link for F&O Not refreshing

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