RDP session freezes

BA 20 Reputation points
2025-02-21T19:13:21.2466667+00:00

Hello,

When RDP’ing into a Windows Server 2019 Datacenter VM, my session frequently freezes multiple times a day across all VMs. I typically need to reconnect through a new RDP session to continue working. I'm unsure what might be causing this issue.

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. Markapuram Sudheer Reddy 1,170 Reputation points Microsoft External Staff
    2025-02-21T21:32:55.68+00:00

    Hi BA,

    Thank You for reaching out to Microsoft Q&A forum.

    Try to login to remote host/server, open registry editor and navigate to the path; HKEY_Local_Machine\SOFTWARE\Microsoft\Terminal Server Client.

    Right Click on Terminal Server Client and create a new DWORD value named "UseURCP" with value of 0.

    Or else,

    you can try from a command prompt if you have admin privileges on the box:

    REG ADD "HKLM\SOFTWARE\Microsoft\Terminal Server Client" /v UseURCP /t REG_DWORD /d 0 /f

    You can try with any one of the above methods to resolve your issue.

    If the information is helpful, please click on "Accept Answer" and "Upvote"

    If you have any queries, please do let us know, we will help you.

    1 person found this answer helpful.

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