Graph Connector inside M365 Copilot Agent created using Copilot Studio stop working

Marco Rocca 5 Reputation points Microsoft Employee
2025-02-23T07:38:38.6466667+00:00

I've created a lot of agents for M365 Copilot using Copilot Studio that reference as knowledge ServiceNow Tickets and Files Share connector.

These connectors work perfectly in an agent created by Agent Builder.

But in the last 5 days using Copilot Studio I receive always this message:

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This is an example using Agent Builder

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Do you know if exist a public issue or I must change some configurations?

Microsoft Copilot Other
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  1. Matzer Matthias, I 0 Reputation points
    2025-03-27T20:21:11.8333333+00:00

    We face the same issue by using Microsoft Graph Connector within Copilot Studio. The same source, however, in Teams Agents is working. Does anybody know why this issue persists the last 6-8 weeks?

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