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Performance for o1 in the US East 2 region seems to have severely degraded over the last couple of weeks.
We've been seeing sigificantly more timeout errors, so have temporarily resorted back to OpenAI's own API.
The errors specifically look like this:
openai.APITimeoutError: Request timed out.
A similar issue was recently filed for the Sweden region - let me know if any extra info would be helpful in resolving this.
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Hello Andrew Hogue,
Greetings and Welcome to Microsoft Q&A!
This is an ongoing issue that Microsoft is actively working on. In the meantime, please try deploying in the Sweden Central region as an alternative solution.
I Hope you understand.
Thank you!
@SriLakshmi C thanks for the help! Will do. Can you send an update here when the issue has been resolved on Microsoft's end?
Hi Andrew Hogue,
While we don’t have a specific timeline at the moment, we will notify you as soon as we have an update.
Thank you!
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Hi @Andrew Hogue,
We haven’t heard from you on the last response and was just checking back to see if you able to confirm the issue is resolved on your end?
Thank you.
Hi Andrew Hogue,
The issue has been resolved with OpenAI O1 API in East US 2. Could you please check from your side and confirm?
here is my screenshot,
Thank you!
@SriLakshmi C just tested again on my end and confirming the performance is back - looks great! Thanks for taking care of this.