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Azure Subscription Issues

H U NITHYANANDA 0 Reputation points
2025-02-24T07:58:03.76+00:00

My Profile while checking some issues, Identity changed from MicrosoftAccount to ...gmail.onmicrosoft.com mail address and I have lost all the access to AD subscription, Tenant and Resources, is it possible to recover my subscription or to remove all the resources created inside to get rid of billing. Please provide the suggestion, if possible, to recover or remove my current subscription.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Abiola Akinbade 30,490 Reputation points Volunteer Moderator
    2025-02-24T08:30:13.8833333+00:00

    Hello H U NITHYANANDA,

    Thanks for your question.

    I will recommend reaching out to billing support. This service is completely free:

    Go to https://azure.microsoft.com/en-us/support/create-ticket and select issue type: Billing.

    If you dont have access to the portal you can call Global Support:

    https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola

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