Impossible to create Azure Account

Question

Hello Azure Community,

I'm based in Morocco and have a moroccan valid phone number.

Using my microsoft account, I can't register for a free Azure account.

I'm getting the following message in every attempt : " We are unable to validate your phone number 

Phone validation is required to confirm your identity and complete signup. "

I've tried with different browsers : chrome, edge, with different emails - nothing have worked.

I've also tried every single tip in learn forums for similar issues : using the mobile browser, VPN located in the US ... nothing worked for me. I still get the same message about the phone number issue.

It's seems to be a a very common problem. I tried to raise a support request by creating a support ticket, however it won't let me either saying that there's an issue with the token authentification.

Please, is there any solution to this issue ? 

Answer 1

Hello @Hamza C,

Thank you for sharing the requested details over email.

To address this issue, we contacted our support team and raised a ticket with the Azure Subscription/Account Review team.

A support engineer from the Account Review team will unblock your phone number, allowing you to register for a free Azure account in new Azure tenant without any problems.

 

I hope this above information provided is helpful. Please feel free to reach out if you have any further questions.

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