Hello,
Thank you for posting in Microsoft Q&A.
Based on the description, I understand your question is related to BSOD.
Put the loading machine in safe mode, and then repeat the operation:
Start your PC in Safe Mode in Windows - Microsoft Support
It might also be caused by a faulty driver, try running the Driver Verifier:
Open a command prompt window by selecting Run as administrator and type verifier to open the Driver Verifier Manager.
Driver Verifier - Drivers for Windows | Microsoft Learn
Sometimes the problem may not be in the driver, but only in third-party applications and services. Try a clean boot:
How to perform a clean boot on Windows - Microsoft Support
Update your drivers, if Driver Verifier has detected a specific one, you can update that driver and see if that fixes the problem.
Press Windows + 'R' and type devmgmt.msc to open Device Manager.
Locate the device and double-click on it to expand.
Double-click on the driver and go to the Drivers tab.
Click "Update Driver" and select "Automatic Search" for drivers.
Check out the other fixes in this article:
https://support.microsoft.com/en-US/windows/resolving-blue-screen-errors-in-windows-60b01860-58f2-be66-7516-5c45a66ae3c6
Have a nice day.
Best Regards,
Molly
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