Logitech device Teams calendar not synching

Rennel Bulay (SA) 0 Reputation points
2025-03-02T23:23:42.4766667+00:00

Hi,

I have a logitech device connecting to Microsoft Teams. I can login but calendar is not synching. Someone please help?

Regards

Rennel

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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  1. Robin Sheng-MSFT 6,685 Reputation points Microsoft External Staff
    2025-03-03T02:51:56.2333333+00:00

    Hi @Rennel Bulay (SA)

    According to your case description, the Teams calendar on your Logitech device is not syncing. Please try the following steps to troubleshoot the problem:

    1. Update firmware and software: Make sure that both the Logitech device and the Microsoft Teams client are updated to the latest version. You can check and update the device firmware through Logitech Sync or the device management portal.
    2. Verify accounts and permissions: Make sure that the account used to log in to Teams and the calendar service has the correct permissions and is properly configured. Make sure that Outlook and Teams are logged in with the same account.
    3. Check Resource accounts: Ensure your associated Teams Rooms account is configured as needed for proper calendar integration.
    4. Reconfigure calendar integration: If the problem persists, you can try to reconfigure the integration of O365 calendar with Logitech Sync.

    For more details, please refer to:

    https://hub.sync.logitech.com/tapscheduler/post/calendar-sync-troubleshooting-485IZEAGQftHypp

    https://hub.sync.logitech.com/syncguides/post/set-up-o365-calendar-integration-with-sync-bIQwMxjFhJJY9X0

    If you continue to experience issues after following these steps, please contact Logitech support for further assistance.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


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