This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 43%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
I lost my connection to Gmail with Outlook. How can I fix this?
Using classic Outlook for Windows in business environments
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Hi @Jacques Martin ,
Welcome to our forum!
Is there any error?
And does this issue occur recently? If so, have you done any specific operations before that?
I did not make any changes. When I open Outlook It doesn't connect and opens a page in web browser. See attached image.
I have no idea what brought that about apart maybe for windows upgrade
Hi @Jacques Martin ,
Thanks for your reply!
I notice that the attached image is not uploaded successfully, please upload it again. (In order to avoid privacy leakage, please remember to hide your personal information.)
Hi @Jacques Martin ,
I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.