Bug in Remote Desktop Client for Android v10.0.19.1279 when run rdp file

Question

When I run RDP file from the device it causes an error "We can't connect ...", but the previous version works well

Also, this happens when I try to call the app with Intent "rdp://full address=s:127.0.0.1:3389&username=s:user"

RDP file structure be like -

full address:s:127.0.0.1:3389

alternate full address:s:127.0.0.1:3389

username:s:user

***moved from Windows / Windows 11 / Apps / Windows apps***

Answer 1

Hello,

May I know if this problem occur suddenly after the Android Remote Desktop client is upgraded to a new version?

Please recheck the configuration of the RDP file after the client is updated. In addition to the URI call application using the Remote Desktop Protocol you mentioned, please try to log in directly in the Android Microsoft Remote Desktop using the full remote PC name or IP, as well as the full Windows username and password.

In addition, please make sure that your device and remote PC are connected to the network normally and the network connection is stable. You can use the ping command on the Remote Desktop (RD) PC to test the network connection to the mobile phone.

References:

Get started with the Android client | Microsoft Learn

Remote Desktop URI scheme | Microsoft Learn

I hope this helps.

Best regards

Answer 2

As written above, after the update, I lost the ability to connect to a remote machine. The ability to connect is only when I connect directly from the client. In the case of connection via "URI scheme" or via a file - an error appears. This is not due to an incorrect file configuration, poor connection or configuration of the local and remote machines.

Clear Steps to Reproduce -

1. v10.0.19.1279 is installed on an Android phone or simulator
2. any valid rdp file is created
3. open the rdp file using the Android client
4. you get an error

P.S. all versions below worked fine

Answer 3

Hello, is the account you used to log in to the remote desktop on Android the same as the account you used to log in to the PC client? Please make sure that the account you logged in to on the mobile phone has been added to the Remote Desktop User group on the destination computer. Then log back into the Android Microsoft Remote desktop with your full Windows username and password.

Answer 4

Can you reproduce the issue that I described?

Please read carefully what I described and try to reproduce this error. All possible configurations for remote access are configured correctly.

Сreate rdp file and open (ip address you should use one to which you have access. This address is only available to me).

P.S. On Play Store latest available version is 10.0.19.1280 this version also doesn't work

RDP file structure

A version of RDP client that works

RDP file that is stored on phone

Result after pressing on file

A version of RDP client that does not work

Result after pressing on file

Also I can open this file on the Mac

Answer 5

Hello,

I have the same issue, my RDP file perfectly works on my Windows 11, but when I open it in the new version of Microsoft Remote Desktop on my Android it display the same error.

The problem come from the new update not from a bad configuration at our side.