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Error code (4, 0x8007052e) when deploying device through pre provisioning with Autopilot

Anonymous
2024-04-29T22:32:20+00:00

Trying to run AutoPilot on a device and getting error code
error is "Registering your device for mobile management (4, 0x8007052e)"

others seem to be affected by this as well: https://www.reddit.com/r/Intune/comments/1cg58x9/esp_error/ 

Windows for business Windows Client for IT Pros Networking Network connectivity and file sharing

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  1. Anonymous
    2024-04-30T05:46:23+00:00

    Hello Naomi,

    Hope you have a lovely day!

    The error code (4, 0x8007052e) you're encountering during the AutoPilot deployment typically indicates an issue related to authentication failures, specifically with network policies or credentials. This error can occur when the device is trying to register for mobile management and fails due to incorrect credentials or policy settings.

    Step-by-Step Troubleshooting Guide:

    1. Verify Credentials:

    • Check the accuracy of the credentials： being used for the device enrollment. Incorrect username or password is a common cause of this error.
    • Ensure that there are no typos or errors： in the username and password. Consider resetting the password to ensure it's correctly synced.

    2. Examine Network Policies and Connectivity:

    • Inspect firewall and security settings： to ensure they aren't blocking access to Microsoft services like Intune or Azure.
    • Check for VPN or proxy configurations： that might interfere with network communication during the enrollment process.
    • Ensure network accessibility：to the services required by AutoPilot, particularly Microsoft Intune.

    3. Service Accessibility:

    • Test accessibility to Microsoft Intune services** from your network by trying to access them from a browser or a different device on the same network.

    4. Operating System and Updates:

    • Check if the device's operating system is up to date.：Install any pending updates, as these can sometimes fix bugs or compatibility issues with AutoPilot.
    • Reboot the device after updating to ensure all changes are applied properly.

    5. Consult Device and System Logs:

    • Look at the event logs on the device：for specific errors related to the enrollment process. You can find these logs by using Event Viewer and navigating to Windows Logs > Application and Security. er： if available, for any errors or warnings that correlate with your enrollment attempts.

    • Review logs in the Microsoft Endpoint Manager admin cent

    6. Community and Forum Insights:

    • Review discussions and solutions on forums： such as Reddit, TechNet, or Microsoft's own forums. Others might have encountered and solved the same issue.

    By carefully following these steps, you should be able to pinpoint the cause of the error code (4, 0x8007052e) and find an appropriate solution to ensure successful deployment via AutoPilot.

    Best regards

    Rosy

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