Old apps wont work on new computer

Anonymous
2025-02-25T19:04:14+00:00

My father and I purchased new computers, however we have some apps that our company made just for our products. Well when you plug in a regular usb port into the computer the computer is suppose to recognize the port, but the computer isn't picking up anything. Why is this?

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  1. Anonymous
    2025-02-26T05:48:55+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the description, I understand your question is related to old app.

    This issue might be related to driver compatibility with the new computers. Try checking with your company's IT department or the developers of the apps to see if updated drivers are available for the new computers. Additionally, you can try troubleshooting the USB ports by checking Device Manager for any driver issues or conflicts.

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    Have a nice day. 

    Best Regards,

    Molly

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