Windows Update Error (0x8024401c)

Question

Dear All,

Anyone encounters windows update errors as below? How to resolve it?

Answer 1

Hello Tom_Kh00,

thank you for posting on the Microsoft Community Forums.

To resolve this error code, please refer to the solutions in Error code 0x8024401c on trying to perform Windows Update on Windows - Microsoft Community.

Hope it helps.

Best regards,

Lei

Answer 2

Hello,

If restarting the services and renaming the SoftwareDistribution and Catroot2 folders doesn’t resolve the issue, please proceed with the following steps:

#Check Network Connectivity

1. Ensure the affected servers can reach the WSUS server.
2. Use telnet or test-netconnection to verify that the correct port (default: TCP 8530 or 8531 for SSL) is open and accessible.

#Verify WSUS Configuration on the Client

1. Check the Windows Update Group Policy settings by running rsop.msc
2. Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Update.

#Check the Windows Update logs:

Get-WindowsUpdateLog

#Decline Problematic Updates:

Corrupted updates or metadata may cause errors.

1.	Open the WSUS console.

2.	Search for updates by keywords or manually review recently synchronized updates.

3.	Decline updates that are expired or superseded.

4.	Re-sync the WSUS server after declining these updates.

#Run the WSUS Cleanup Wizard:

1.	Log in to the WSUS server.

2.	Open the WSUS Console.

3.	Go to Options > Server Cleanup Wizard.

4.	Select the following options:

•	Unused updates and update revisions.

•	Computers not contacting the server.

•	Unneeded update files.

•	Expired updates.

•	Superseded updates.

5.	Run the wizard to clean up outdated metadata and unnecessary files.