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I have configure windows server and dns server. But cannot ping from public network. Please someone help me

Anonymous
2024-09-22T16:14:00+00:00

I have configure windows server and dns server. But cannot ping from public network. Please someone help me

Windows for business Windows Server Networking Network connectivity and file sharing

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  1. Anonymous
    2024-09-23T06:44:08+00:00

    Hello，

    Thank you for posting in Microsoft Community forum.

    Based on your description, you can follow these steps to troubleshoot:

    1. Make sure Windows Firewall allows ICMP requests:

    Open Control Panel > System and Security > Windows Defender Firewall > Advanced settings.

    In Inbound Rules, make sure that the File and Printer Sharing (Echo Request - ICMPv4-In) rule is enabled.

    1. Use the ipconfig /all command to confirm that the DNS server's IP address, subnet mask, and default gateway settings are correct.
    2. Make sure your router's port forwarding is set up correctly to allow ICMP requests to go through.
    3. In "Services", confirm that the "DNS Server" service is running.
    4. Use ping on other computers <The public ipp address of your Enns server> to test reachability.
    5. Use nslookup <The domain name you want to look up> to confirm that the DNS server resolves the domain name correctly.
    6. Check the system and application logs in Event Viewer for DNS-related errors.
    7. Try restarting the DNS service or the entire server.
    8. If the problem persists, contact your internet service provider to confirm if there are network restrictions.

    With these steps, hopefully, you will be able to find and fix the problem. If there is a specific error message, please provide more details.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Regards,

    Jill Zhou

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