Hello,
Thank you for posting in Microsoft Community forum.
Based on your description, this issue is beyond the scope of our support.
To be able to get a quick and effective handling of your issue, I recommend that you repost your question in the virtual DJ community forum, where there will be a dedicated engineer to give you a professional and effective reply.
Here is the link for the virtual DJ community forum. https://www.virtualdj.com/forums/index.html
You also can visit the official documentation. Please refer to https://www.virtualdj.com/manuals/index.html
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Regards,
Jill Zhou