our registry issue

Question

windows registry issue

Answer 1

Hello

Good day!

Does the problem occur on multiple machines or only one machine?

1.Ensure Windows Update is up to date:

Go to Settings > Update & Security > Windows Update.

Check for updates and install any pending updates.

2.Install the latest .NET Framework:

Ensure that you have the latest version of the .NET Framework installed.

You can download it from the official Microsoft website.

3.Run the System File Checker (SFC) tool:

Open Command Prompt as an administrator.

Type sfc /scannow and press Enter.

Wait for the process to complete, and then try installing the software again.

4.Check for pending restarts:

Sometimes Windows needs to complete previous update installations.

Restart your computer before attempting the installation again.

5.Based on "some keys in Windows and found the problem in the server registry editor", did you try to make change via registry and troubleshoot the issue? If so, please back up registry first before you make some changes.

6.Disable antivirus software temporarily:
Some antivirus programs might interfere with the installation process.

Disable your antivirus software temporarily and try the installation again. Remember to re-enable it afterward.

If you have any question or concern, please feel free to let us know.

Best Regards,
Daisy Zhou

Answer 2

Hello IT Support - RS Nagpal,

Thank you for posting in Microsoft Community forum.

Would you please describe more information about windows registry issue, so that we can help you better?

If you have any question or concern, please feel free to let us know.

Best Regards,

Daisy Zhou

Answer 3

Hello,

We face this issue when we install Veeam software in our service. When we contacted the Veeam support team and they checked some keys in Windows and found the problem in the server registry editor.

Answer 4

Hello,

When I update my server windows. The update shows the error .NET Framework could not be installed. I have successfully installed the latest version of .net framework manually. I am running command in cmd for system file checker which is running successfully.

I create a new registry key in my registry editor after that my Veeam software is installed successfully.

Answer 5

Hello

Good day!

Thank you for your reply and update.

I am so glad that Veeam software has been installed successfully.

Because the original problem in this thread (cannot install Veeam software) is resolved.

If you still want to troubleshoot the windows update issue, please post a new thread by select PODs and topics below. There will be a DND (Devices and deployment) engineer to help you check windows update issue.

Thank you for your time and understanding.

Have a nice day!

Best Regards,
Daisy Zhou