The security database on the server does not have a computer account for this workstation trust relationship

Question

One of our domain joined computers is showing several error msgs.

When the domain user, local admin user, and domain admin user try to log-in, it says "There is no logon server available .........".

I disconnected the system from the server (unplug the LAN cable) and tried to log-in as a normal user, it again logged in, but when I tried to rejoin the domain, it did not accept both local and domain admin passwords and showed the error "The security database on the server does not have a computer account for this workstation trust relationship".

Suggestions plz.

Regards

Answer 1

Hello admin2 Shahzad,

Thank you for posting in Microsoft Community forum.

It sounds like the trust relationship between the workstation and the domain has been broken. This can happen for several reasons, such as changes in the computer’s account password in Active Directory or the local security database getting out of sync. You can try the following steps:

Step 1:

Log in Locally Log in to the computer with a local administrator account.

Step 2:

Remove the Computer from the Domain

1. Right-click on This PC or Computer and select Properties.
2. Click on Advanced system settings.
3. Go to the Computer Name tab.
4. Click Change to change the computer name.
5. Select Workgroup and enter a workgroup name (e.g., WORKGROUP).
6. Click OK and then OK again to apply the changes.
7. When prompted, restart the computer.

Step 3:

Rejoin the Domain

1. After the restart, log in again with the local administrator account.
2. Right-click on This PC or Computer and select Properties.
3. Click on Advanced system settings.
4. Go to the Computer Name tab.
5. Click Change to change the computer name.
6. Select Domain and enter your domain name.
7. Click OK and then OK again.
8. You will be prompted for a username and password with permission to join the domain. Enter the credentials of a domain administrator.
9. Once successfully joined, you will be prompted to restart the computer.

Step 4:

Verify Connectivity

After the computer restarts, log in with a domain account to ensure that the trust relationship has been successfully re-established.

Additional Tips

Ensure the computer’s time and date are synchronized with the domain controller.

A significant time difference can cause authentication issues.

Verify network connectivity and that the computer can reach the domain controller.

I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,

Daisy Zhou