Where do i even start

Question

Im not sure what your guys problem is but after a windows update it booted me into bde mode and i dont have a key, i never enabled this before nor did i ever have to deal with this before. I have no key and ive tried everything i dont even know why this is a feature but its horrible i have gone through hours of research to no avail, i have used cmd and it never works i dont know why this is a feature but if you expect to keep your company running then i suggest taking this off.

***moved from Windows / Windows 11 / Windows update***

Answer 1

Hello,

Thank you for posting in Microsoft Community forum.

Based on the description, I understand your question is related to a key. May I double confirm if it is the Bitlocker recovery key?

Generally, we can refer to the following path to find out the BitLocker recovery key, because this is a personal information and will not be collected by Microsoft, so please kindly try to find carefully if the key was saved in below places:

1. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key: If the device was set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account.
2. On a printout you saved: Your recovery key may be on a printout that was saved when BitLocker was activated. Look where you keep important papers related to your computer.
3. On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
4. In an Azure Active Directory account: If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device.

If you are unable to locate a required BitLocker recovery key, I am afraid you cannot access that drive.

Best regards,

Molly