Upgraded from win 10 to win 11 and no screen recording in snipping tool

Question

I am an IT Admin for our agency and our problem is that state government network blocks all users from the Win Apps Store. All of the workstation that have been upgraded from Win 10 to Win 11 snipping tool has no screen recording. The Snipping Tool is version 11.2201.12.0. The Windows version we are running is Windows 11 Enterprise (10.0.22621.3155). I can find no way to get the snipping tool up to the latest tool (like my home computer which has Win 11 Pro's snipping tool with the screen recording function--Win 11 Pro version 10.0.22631.3155). I can't seem to find a way to get our users' snipping tool up to 11.2312.33.0 which is the version of my home computer running Win 11 Pro. Would this be the difference between Pro and Enterprise?

***moved from Windows / Windows 11 / Apps / Windows apps***

Answer 1

We have discovered that it is a policy set higher than our agency's OU in the AD. We are working with the group that is in charge of that part of the AD that seems to effect all our agencies. Thank you for your help in pointing us in the right direction!

Answer 2

Hello,

In Windows 11, the Snipping Tool has been updated with a Screen Recording feature that is part of the operating system updates, rather than being tied to a specific edition like Pro or Enterprise.

If you don't find the screen recording feature, check to see if a system update is available to make sure your Snipping Tool is up to date. Also make sure that the security policy or Group Policy settings within your organization don't disable this feature.

To resolve this issue within the constraints of your state government network restrictions:

1. Check if there are any available cumulative updates or feature updates for Windows 11 Enterprise through Windows Update that can bring your agency's systems up to a more recent build. You may need to coordinate with your IT department or network administrators to ensure that necessary update channels are open for security and functionality improvements.
2. Updating via WSUS (Windows Server Update Services), ensure that the latest updates are approved and deployed to your workstations.
3. Offline Update: Alternatively, consider using the Microsoft Update Catalog to download and install the required updates manually, bypassing the Windows Store altogether. However, this method requires careful planning and management.

For details, consult the Refs.

How to Record Your Screen on Windows 11 | Microsoft Windows

Step 3 - Approve and Deploy Updates in WSUS | Microsoft Learn

Update Windows 11 offline - Microsoft Community

Answer 3

Is there a documentation about all available Group Policy settings for Snipping Tool?

Answer 4

We have discovered that it is a policy set higher than our agency's OU in the AD. We are working with the group that is in charge of that part of the AD that seems to effect all our agencies. Thank you for your help in pointing us in the right direction!

Could you kindly advise more details about the AD setting? as we are in the same boat. Any assistance on how to use the full feature snipping tool without Apps store would be awesome!