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I have a deployment for a CCTV system (Milestone) and suddenly I discovered that we are losing recordings when I got back to the logs I found a lot of errors on all the volumes configured. The errors are "A corruption was discovered in the file system structure on volume M, The master file table (MFT) contains corrupted file record. the file reference number is 0x10000000000d1. the name of the file is "<unable to determine file name?". This is occurring on almost 14 configured volumes. The video management system cant access these volumes and when I try to access the volume manually it gives me an error that the files are not accessible "The file or directory is corrupted and unreadable." The deployment in this project is 2 x R440 Dell Servers connected to 2 x ME4048 Storage arrays.
I had a support ticket with Dell for the storage arrays and after reviewing the logs they told me that there are no problems with the HDDs, Pools, or disk group. They are suggesting that the problem is with the OS and I am not sure where the problem is and i am loosing recordings every day due to this issue, what can be causing this problem?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.
Hi,
The file record is added to the MFT when the file is written to the volume. It could be difficult to find out the root cause of the corruption in the file system. Please open cmd as administrator from the start menu and run "chkdsk /r" to see if the file system error can be fixed.
