Credential Manager not saving password, only username for network drive after restart, how can i fix this?

Question

My Network Drive only saves the username and not the password after restarting pc.

When trying to add the Credentials to the Credential manager it gives me the error: "0x80070057 wrong parameters" when trying to save the credentials with backslashes or https in the address. The Credentials are saved in the Credential manager with webdav.name.name.com, but still each time when I restart the pc and open the Drive I need to enter the password.

Anyone had this or know how to fix?

Have had the issue for about half a year, came right after an update and has not worked as intended since then. Only got round to trying to figure out the issue now. Cheers in advance.

***Move from Windows / Windows 11 / Files, folders, and storage***

Answer 1

Hello,

It sounds like you're dealing with a persistent issue related to the Credential Manager not saving your network drive password correctly. Here's a detailed step-by-step process to troubleshoot and hopefully fix the issue:

1. Clear Old Credentials

Start by removing any existing saved credentials related to the network drive. Sometimes, conflicting credentials can prevent new ones from being saved correctly.

Open Control Panel → Credential Manager.

Under Windows Credentials, look for any entries related to your network drive (e.g., webdav.name.name.com) and remove them.

Then, try adding the correct credentials again.

2. Ensure Correct Format for Network Drive

If you're using a WebDAV network drive, make sure the URL format is correct. Windows often has issues with certain formats, such as URLs with backslashes or "https".

Try using the following format in the Windows Credentials section in Credential Manager:

https://webdav.name.name.com

or if it's mapped via SMB/CIFS:

\webdav.name.name.com

3. Create a New Mapped Drive Entry

If clearing old credentials doesn't work, manually map the network drive again:

Right-click This PC → Map Network Drive.

Check Reconnect at sign-in and select Connect using different credentials.

Add the network drive, enter your username and password, and check Remember my credentials.

After doing this, test if the password persists after a restart.

4. Check Windows Group Policy Settings

Some Windows policies can affect the behavior of Credential Manager. Check your Group Policy settings:

Press Win + R → type gpedit.msc and hit Enter.

Navigate to:

Computer Configuration → Administrative Templates → System → Credentials Delegation

Ensure that the following policies are set to Not Configured or Enabled:

Allow delegating saved credentials with NTLM-only server authentication

Allow delegating saved credentials with NTLM server authentication

Allow delegating saved credentials with any authentication method

After adjusting, restart your computer and see if the issue is resolved.

5. Check for Updates or Reinstall the Network Drive

Since you mentioned this issue started after an update, it's possible that a specific update caused the problem. Check if there are any available updates that might fix this.

Go to Settings → Update & Security → Windows Update, and check for updates.

If your network drive uses specific software, try reinstalling that to ensure all configurations are reset.

6. Run a System File Check

If none of the above works, there could be underlying corruption in system files that are preventing Credential Manager from working properly.

Open Command Prompt (Admin) (right-click the Start menu, select Command Prompt (Admin)).

Run the following command:

sfc /scannow

This will scan and repair system files. Once it's done, restart your PC and check if the issue persists.

Let me know how it goes or if you need more help with any of these steps!