Share via

My HP OfficeJet 4655 stopped connecting

Anonymous
2024-10-26T20:05:06+00:00

I tried to print specific pages from a pdf and nothing happened. Help!! Message said wait for computer to connect

*** Moved from Windows / Windows 11 / Devices and drivers ***

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-10-27T08:25:45+00:00

    Hi johnmacco,

    Thanks for choosing Microsoft Community.

    In your description, you're having problems with waiting for your computer to connect and not being able to print while you're printing with your HP OfficeJet 4655.

    I do understand the frustration and inconvenience of not being able to use the printer at this time, and in order to help you solve the problem more accurately, we need to know some information and make a judgment based on it.

    By what means is the HP OfficeJet 4655 you are using connected? Is it through a network, or a cable?

    Have you confirmed the current status of the HP OfficeJet 4655?

    You can check if it is currently in a properly connected state according to the instructions provided by HP.

    Also, when did this problem appear? Did it appear after an update?

    Or did you have this problem the first time you used this printer?

    Please let me know the details above and I will provide you further assistance based on your information.

    Thank you for your understanding and support and I look forward to hearing from you.

    Best regards,

    Zev - MSFT | Microsoft Community Support Specialist

    0 comments
  2. Anonymous
    2024-10-27T10:17:05+00:00

    Printer worked before I started to have this problem. I cannot recall if I did updates before problem started. Printer was connected via wifi

    0 comments
  3. Anonymous
    2024-10-27T15:30:38+00:00

    the message i get says printer is in error state. How do we clear the error state? I was able to connect with another printer not the 4655 hp

    0 comments
  4. Anonymous
    2024-10-27T16:28:40+00:00

    How does one install a scanner? Printer is connected to wifi.

    0 comments
  5. Anonymous
    2024-11-01T14:25:30+00:00

    Hello,

    Open the "Control Panel" of the computer, find the "Devices and Printers" option, click the printer icon, and check the print queue. If you find any unfinished print tasks, you can try to cancel these tasks and then print again. Finally, try to stop and restart the "Print Spooler" service through the "Services" window to see if it can solve the problem.

    Printer in error state - Microsoft Support

    Best Regards

    Zunhui

    0 comments