Windows Server 2008R2 hangs

Question

Windows Server 2008R2 hangs. After resetting VM I can see this error:

Problem signature:

  Problem Event Name:        BlueScreen

  OS Version:        6.1.7601.2.1.0.400.8

  Locale ID:        1045

Additional information about the problem:

  BCCode:        1000009f

  BCP1:        0000000000000004

  BCP2:        0000000000000258

  BCP3:        FFFFFA8006D1A660

  BCP4:        FFFFF800031A7420

  OS Version:        6_1_7601

  Service Pack:        1_0

  Product:        400_3

Files that help describe the problem:

  C:\Windows\Minidump\091823-7909-01.dmp

  C:\Users\user\AppData\Local\Temp\WER-127530-0.sysdata.xml

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Answer 1

There is currently no specific update that should be used to resolve this issue, just make sure all drivers are up to date.

Answer 2

Hello Wesley,

Than you. Is there any particular Update I could download and apply manually to this issue?

Answer 3

Hello

Thank you for posting in Microsoft Community forum.

The error code 1000009f is typically associated with a DRIVER_POWER_STATE_FAILURE. This kind of error usually occurs when a driver is in an inconsistent or invalid power state. It’s often seen when a system is shutting down or entering/leaving sleep or hibernation.

Here are some steps you can take to troubleshoot this issue:

Check for problematic software: Some software, like Roxio or Nero programs, have been known to cause this problem. If you’re using any such software, check with their support.

Microsoft Support: Microsoft has several resources that might help:

• Error message when you try to resume a Windows 7-based or a Windows Server 2008 R2-based computer from hibernation: "Stop 0x0000009F"
• Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep or into hibernation, or when you restart the computer: "0x9F"
• “0x0000009F” Stop error message when a computer enters and resumes from hibernation in Windows 7 or Windows Server 2008 R2

Update your drivers: Make sure all your drivers are up-to-date. Outdated drivers can often cause issues.

Windows Kernel event ID 41 error: This error occurs if the system has rebooted without cleanly shutting down first.

Disable BIOS memory options: Such as caching or shadowing.

Check for hardware issues: If the problem persists, it might be worth checking if there are any issues with your hardware.

Reference documents for similar issues:

Blue Screen BCCode: 1000009f - DRIVER POWER STATE FAILURE when - Microsoft Community

Best Regards,

Wesley Li